Data We Collect and Why It Matters
When you open an account, we collect the details you enter directly: your name, email address, phone number and the e-wallet identifiers you connect — whether that is DANA, OVO or GoPay. We also collect transactional records tied to your wallet activity so we can process
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deposits and withdrawals accurately and resolve any account disputes quickly. Session data — device type, browser, approximate region — is gathered automatically each time you access the lobby. We use this to keep the mobile experience consistent, especially for accounts accessed from different devices. We do
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not sell your personal data to third-party advertisers. Data is retained for as long as your account remains active and for a period after closure as required by applicable financial and compliance rules in eligible regions. Where local law in Indonesia limits or conditions certain data
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practices, those local requirements take precedence. Any payment reference numbers linked to DANA, OVO or GoPay transfers are stored in encrypted form and are not exposed outside the transaction verification process. You have the right to access your stored data, request corrections, or ask us to
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delete information that is no longer needed for account operation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.